Privacy Policy

1. Introduction

Ignition Research ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information that we obtain about visitors to our website.

2. Information We Collect

We collect information you provide directly to us, such as when you request a consultation, sign up for our newsletter, or contact us through our website. This may include your name, email address, phone number, and any details about your research needs.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services;
• Respond to your comments, questions, and requests;
• Communicate with you about services, offers, and events;
• Monitor and analyze trends, usage, and activities in connection with our website.

4. Who Else Processes Your Information

When you submit a form or subscribe to our newsletter, your details are transmitted to and stored by our content and contact platform (DDDI Core) so that we can reply to you. We also use Google Tag Manager and Google Analytics to understand how the website is used.

To ask what information we hold about you, or to have it deleted, email joy.fang@ignitionresearch.com.au.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at joy.fang@ignitionresearch.com.au.